Our chocolates are handcrafted using the finest quality ingredients, with a focus on rich Kenyan flavors and sustainable sourcing. Each piece is made with care and attention to detail, ensuring a premium chocolate experience.

Yes, we have a selection of dairy-free and vegan chocolates made with plant-based ingredients. These options are clearly marked on our product pages with appropriate dietary labels.

For best quality, store your chocolates in a cool, dry place (15-18°C/59-64°F) away from direct sunlight and strong odors. Our chocolates don't require refrigeration unless specified on the packaging.

We offer nationwide delivery within Kenya. Orders are typically processed within 1-2 business days. Delivery times vary by location, with Nairobi deliveries taking 1-3 business days and up to 5-7 business days for other regions. We use temperature-controlled packaging when necessary.

We accept M-Pesa, credit/debit cards, and bank transfers. All online payments are processed securely through our payment gateway.

Absolutely! We offer custom chocolate arrangements and personalized packaging for special occasions. Please contact us at least 7 days in advance for custom orders.

We want you to be completely satisfied with your purchase. If you receive damaged or incorrect items, please contact us within 48 hours of delivery. Due to the perishable nature of our products, we cannot accept returns of opened or consumed items.

Yes, we offer special pricing and custom packaging for corporate gifts and bulk orders. Please contact our corporate sales team for more information and personalized service.

While we take precautions to prevent cross-contamination, our facility handles tree nuts and other allergens. We clearly label all products with potential allergens. If you have severe allergies, we recommend consulting with your healthcare provider before consuming our products.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package through our delivery partner's website.