Terms of Service
Last updated: November 8, 2025
1. Introduction
Welcome to TAM-TAM Chocolates. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
2. Products and Pricing
We reserve the right to modify product prices at any time without prior notice. All prices are in KES unless otherwise stated. Product images are for illustrative purposes only and may not reflect the exact item.
3. Orders and Payment
All orders are subject to acceptance and availability. We accept various payment methods including M-Pesa and credit/debit cards. You confirm that the payment details you provide are correct.
4. Delivery
We deliver across Kenya with varying delivery times depending on your location. While we strive to meet delivery estimates, we cannot guarantee delivery times and are not liable for any delays.
5. Returns and Refunds
Due to the perishable nature of our products, we cannot accept returns for change of mind. For damaged or defective items, please contact us within 48 hours of delivery with photos of the issue.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of TAM-TAM Chocolates and is protected by intellectual property laws.
7. Limitation of Liability
TAM-TAM Chocolates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the Kenyan courts.
9. Changes to Terms
We reserve the right to modify these terms at any time. The updated terms will be posted on our website with the effective date.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at info@tamtamchocolates.co.ke
By using our website and purchasing our products, you acknowledge that you have read and agree to these Terms of Service.